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Return and Refund Policy

Return Policy

How can I return a product order from Bepure Store?

If you want to return the product follow following protocol:

1. Call on our toll free number 1800 123 9411 and initiate a return or replacement

2. The product should be kept ready for return with original packaging

3. Our logistic team will pick up the product from the place

4. We will refund the amount with 4-7 working days

 

What is the number of days within which I need to return the product?

You can return the product within 7 days of receiving your shipment. In case of installation based products like Water Purifier the product should be returned before installation. If the customer wants to return after installation it wont be possible to return the product. The replacement of the product with other product can be done.

How will I get my refund?

You will receive a NEFT in your bank directly within 4-7 working days on receipt of the product returned.

What are the details that will be required for refund?

Our representative will call you for bank details, account number, IFSC code to initiate refund. 

Note: 

Other bepure products such as Sanitizer dispenser, Alkaline bottle, TDS meter, etc cannot be returned. They can only be replaced if damaged during transit