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7 Day Free Trial Policy

7 Days Replacement Policy

In this policy, if the customer receive a damaged product or if the product is having any issues in operation then customer can opt for free replacement of the product.

The Product Categories for which this policy is applicable are Water Purifiers, Water Softeners, Water Filtration Systems, Alkaline Products, Refills of products.

Within 7 days the customer has to inform our customer care number 1800 123 9411 or WhatsApp +91 9665455739 and notify about the situation.

Our customer care team will initiate the return of your product. As soon as the product is picked up by our delivery partner the replacement order is also placed for the product and product will reach you in 3-7 working days.

The product needs to be properly packed in the box package while returning the product. 

 

7 Days Return Policy

In this policy, if the customer receive a damaged product or if the product is having any issues in operation or if the customer is not satisfied  then customer can opt for free return of the product.

The Product category for which this policy is applicable is Water purifiers.

Within 7 days the customer has to inform our customer care number 1800 123 9411 or WhatsApp +91 9665455739 and notify about the situation.

Our customer care team will initiate the return of your product. As soon as the product is received by the company in its warehouse and after inspection of the product the refund process will be initiated. This will take approximately 7 working days.

The product needs to be properly packed in the box package while returning the product.